Aeromexico Cancellation Policy – Refund Guidelines, Fees, And More [2024]
When making a flight reservation, one must anticipate the services a passenger might use to cancel a ticket. So, the introduction of Aeromexico Airlines cancellation policy made it easier for passengers to cancel their tickets. This set of guidelines focuses on the procedure, costs, and other aspects of revocations.
Stay with the article till the end to know the Aeromexico cancellation policy in depth. When you are stuck in an unavoidable situation, it will help to cancel your flight.
Aeromexico Cancellation Policy for 24 Hours
Aeromexico Airlines allows everyone to cancel their ticket without paying a single buck. It is only possible due to the inclusion of the Aeromexico 24-hour cancellation policy. According to this policy, no price will apply in canceling the ticket within 24 hours of booking. Moreover, you can apply for a refund and get it in your mode of payment.
Some of the Points Under This Policy Are Specified Here:
1. When the cancellation request is executed, You can take advantage of this policy
Official site of Aeromexico airlines.
Contact Center.
Ticket Counter.
2. All the passengers are equal in front of this 24-hour policy of cancellation.
3. The refund gets credited to your mode of payment in 7-10 business days.
Aeromexico Ticket Cancellation Reasons
A passenger may have to cancel their trip as unavoidable circumstances may arise before boarding a flight. Hence we have a list of reasons for the flight reversal given below:
A Passenger might not feel well, or he/she may have a disease that appeared at the last moment.
A passenger might not continue his/her trip due to some unforeseen medical emergency.
A passenger’s death or any family member’s demise can also be a reason.
A passenger may not be willing to fly due to abnormal climatic conditions outside.
Air traffic is also considered the primary reason not to travel.
Terms and Conditions of Cancellation Policy of Aeromexico Airlines
Regular travelers with Aeromexico Airlines must know all of these terms and conditions. Everyone taking advantage of Aeromexico’s cancellation policy should follow all these terms. As a result of this, given all terms and conditions:
You shouldn’t have to pay the cancellation fee while traveling Internationally in first, business, premium economy, and economy class. Besides, this condition only prevails when you make the reservation through the official website of Aeromexico airlines.
Immediate cancellation of your flight booking is only performed when you make the reservation through the valid mode only.
Remember that clauses for ticket cancellation are different for both refundable and non-refundable tickets.
There is a slight possibility that you can get the refund while carrying a non-refundable ticket. The possibility is that when the cancellation is made by the government and by bad weather conditions.
According to the Aeromexico cancellation policy, you can change your name any time before your departure. Moreover, you can pay the fare difference if the ticket gets done in the upper class.
How to Cancel the Flight Ticket on Aeromexico
This section of the article discusses the methods to cancel an Aeromexico airlines flight ticket. Below is the elaboration, so scroll down to know each of them in detail.
First Way: Cancel the Flight Through the Website
You need to follow some steps to cancel your flight ticket, and don’t worry. We are also putting the steps here:
Begin the process by opening the official website of Aeromexico airlines.
After reaching the homepage, log in again by entering your booking confirmation number and the passenger’s last name. You can find the confirmation number on your registered email ID.
Next to this, click on the “Manage reservation” tab.
The next window appears; choose “Change or cancel your trip” and follow the guiding steps.
Pick the booking name that you want to cancel out of the all.
Opt for the cancelation and the page will reflect the final amount you will receive after canceling as a refund.
Tap on the “OK” button to confirm the process.
Once your booking is canceled, a confirmation email will come up on your mail ID or registered mobile number.
Second Way: Flight Cancellation by Airport
The calling method is quite secure and credible. The airline officials took responsibility and completed the process on your behalf. Get the Aeromexico Airlines number from their website and call them. Firstly, discuss the reason for calling. Then provide the details of your journey so they can get your booking. After this, they asked for confirmation. To complete the process, you need to pay the cancellation price per the Aeromexico Airlines Cancellation policy. Now, they perform the remaining task, and you have to wait. As soon as the cancellation is finished, they’ll let you know, and an alert will also come to your device.
Third Way: Reach the Kiosk Center to Cancel Your Flight
Visiting the airport is another alternative that is so simple. Every user must go to the Aeromexico Airlines’s counter and meet the concerned person. They asked you about your query and took the necessary steps to solve it. They commence the process, and all you need to do is wait. Remember to have all your details in hand as they demand them. Succeeding this, pay the cancellation fees, if there are any, according to the Aeromexico cancellation policy. Wait as the officials will inform you about the accomplishment of the process.
Aeromexico Flight Compensation Claims
While Aeromexico is a Mexico-based airline, it is covered by EC 261 for the flights that depart from EU Airports. EC 261 protects passengers’ rights and is one of the most comprehensive laws. If Aeromexico canceled your booked flight, you can claim compensation under their Aeromexico Airline Cancellation Policy. The following table represents the amount of compensation that you are eligible for.
DISTANCE
COMPENSATION
All flights under 1,500km
Up to €250 per person.
Internal EU flights over 1,500km
Up to €400 per person.
Non-Internal EU flights between 1,500-3,500km
Up to €400 per person.
Non-Internal EU flights over 3,500km
Up to €600 per person.
Aeromexico Flight Cancellation Fee
Aeromexico Flight Cancellation Policy allows you to cancel your booked ticket if, due to some unforeseen circumstances, you’re not able to go through your planned trip. Like every other airline, Aeromexico also charges some cancellation fees. The table given below explains the cancellation fee that will be applicable to your ticket based on the time of cancellation and your fare type.
AEROMEXICO FARE FAMILY
BASIC FARE
CLASSIC FARE
AM VALUE FARE
FLEXIBLE FARE
PREMIUM FARE
24-HOUR CANCELLATION POLICY
Free
Free
Free
Free
Free
WITHIN 24-HOURS OF DEPARTURE
Not Allowed
Not Allowed
$200
$200
Free
WITHIN 24-HOURS OF FLIGHT DEPARTURE
Not Allowed
Not Allowed
Not Allowed
$200
Free
How do I make a Refund Request on Aeromexico Flight?
If you had to cancel your flight due to some urgent work or simply because you had a change of heart, Aeromexico Airlines Cancellation Policy ensures you don’t lose your money.
The passengers can make a request for a refund through Aeromexico’s official website or by calling their customer service number. If you want to request a refund through the online methods, follow the steps given below:
Search the official website of Aeromexico on your preferred browser.
You will be asked to enter your booking number there.
Once done, you will find an Aeromexico refund request form; fill in the details asked in the form.
After you have finished filling out the refund request form, hit submit.
An E-mail will be sent to you stating the success of your refund request.
If you are eligible for a refund, you will receive the refund in the same account from which you paid for the fare originally.
On the contrary, if you want to make a refund request on call, you may do so by calling on +1-833-714-2120.
Please note that the refund request is approved on the basis of the refund policy. You will receive a refund based on your fare type, the timing of the cancellation, and many other factors.
Refund Policy of Aeromexico Airlines
After the cancellation, getting a refund is not tough. No extra effort is necessary to receive the refund for your canceled flights. Some extra information about this policy regarding the pointers is stated here, so take a look.
To get the full amount of your flight ticket as a refund, you must cancel the ticket within 24 hours of the booking time.
The cancellation fee will deduct automatically from the amount if you cancel after this risk-free period.
Filling out a form to request a refund for your canceled flight is mandatory.
The refunded amount will be credited back to your original mode of payment only.
A full refund is only given under the 24-hour cancellation policy when your departure date lies after seven days or more.
7-20 days is the processing period for a refund which further depends on the mode of payment.
It is your fault if you do not come to the airport without canceling your flight. In this scenario, no refund is processed.
Winding It Up.!
Cancellation might become hectic sometimes due to the complication in this process. But Aeromexico Airlines believes in making their policies simple so that no one hesitates in using them. They made the provisions for each scenario that make the cancellation procedure smooth.
Yes. If you purchased your ticket less than 24 hours ago, you may cancel it and be eligible for a full refund. However, you must ensure that the flight you booked is still at least seven days away from departure. The Aeromexico 24-hour cancellation policy is the best way to get a full refund from the airline.
If you want to cancel your Aeromexico flight, you may do so through various methods set by the Aeromexico Flight Cancellation Policy. You can cancel your ticket through the official website of Aeromexico by calling the customer service agent at +1-833-714-2120 or by directly reaching the airport. In either case, ensure that you keep your booked ticket details handy so that the process can be speedy.
If you cancel your ticket within 24 hours of purchasing it, provided your booked flight is still seven days away from departure, you may cancel your ticket and fill out the request refund form online. The Aeromexico 24-hour cancellation policy allows you to request a refund even via call.
Did your plans fall through? No worries. Aeromexico 24 hour cancellation policy, allows you to contact Aeromexico by E-mail. Live Chat Support, their official website, and also by calling the customer service agent at +1-833-714-2120. Ensure to keep your ticket information handy so that the process can be effective and speedy.
If your plans have fallen apart and you need to cancel your booked flight ticket, you may do so anytime before the departure. However, Aeromexico Airline Cancellation Policy states that in order to get a full refund, you need to cancel your ticket within 24 hours of purchasing it. After this 24-hour time period, the refund would depend on your fare type.
